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Terms and Conditions

The Contract Between Us & Its Definitions

“Conditions” means these terms and conditions; “Online Sales” means sales of Goods and Services conducted through the Website; “Goods” means the tyres (including any fitting of the tyres or any parts for them), batteries or services which SBL Mobile Tyres is to supply in accordance with these Conditions; “Customer” means the person whose offer for the Goods is accepted by SBL Mobile Tyres; “Services” means services displayed for sale on the Website; “Users” means the users of the Website collectively; “User Information” means the details provided by you on any application to buy Goods or Services from us via the Website; “We/us/our/Company” means SBL Mobile Tyres; “Website” means the website located at or any subsequent URL which may replace it; “You/your” means a user of the Website.

SBL Mobile Tyres own, maintain and operate this website. The business is registered in England under the address 7 The Sidings, Staines, TW18 4NZ. Please read the terms and conditions as they set out the rules for how the business runs the website and supply goods ordered through the website. Please read The Conditions carefully as they affect your rights and liabilities under law. If you do not agree to these Terms, please do not access nor use the Website. You should understand that by ordering any of our goods or services, you agree to be bound by these Terms and Conditions. You should print a copy of these Conditions for future reference. The familiarity of the website and its conditions is your responsibility to ensure you are aware of any changes.

Your Personal Information

We will use your personal information in accordance with our Privacy Policy

Online Ordering

You must be at least 18 years old and legally allowed to form contracts before placing an order via the Website. You may not use this website if you do not meet these requirements. If you submit an order for goods via this website by clicking the ‘Place Order’ button your order is an offer to us to buy the goods you have ordered on this site. All Orders made and placed through this website will be subject to these Conditions. The Customer shall be responsible to SBL Mobile Tyres for ensuring the accuracy of the terms of the Customer’s Order submitted by the Customer, and for giving SBL Mobile Tyres any necessary information relating to the Goods within a sufficient time to enable SBL Mobile Tyres to perform the Contract in accordance with its terms. SBL Mobile Tyres shall incur no liability resulting from inaccurate information being supplied by the Customer. The quantity, quality and description of and any specification for the Goods shall be those set out in the Order Confirmation. SBL Mobile Tyres reserves the right to change the Goods or any relative specifications (for comparable goods) and designs at any time, without notice, as a result of changes in the law or at the sole discretion of SBL Mobile Tyres. If the specification changes significantly the customer may cancel.

Order Acceptance

Orders placed will be deemed to be an offer by you to purchase the Goods. We reserve the right to not accept any orders through the website (whether or not acknowledgment of the order has been received). Once an order has been placed you will be informed that we will contact you. This is an acknowledgement of receipt of the order and not an acceptance. You will be notified of our acceptance of your order via telephone before goods are dispatched. We will also notify you if we cannot accept your order (for example, but without limitation, the goods are found to be unavailable). If, after we accept your order, we discover that the goods ordered cannot be supplied or the information given to you about an incorrect price, description or image for the goods ordered contains a manifest error, we reserve the right not to supply the goods ordered and to offer you an alternative product

Price, Payment & Delivery Cost

Information displayed on this website relating to pricing is subject to change by us without notice, but those on the site at the time of any order placed will be the prices applicable to that order. Occasionally, a manifest error may occur and goods may be incorrectly priced in which circumstances we will not be obliged to supply the goods at the incorrect price or at all. We will (at our discretion) either cancel your order and refund the price you have paid or use reasonable endeavours to contact you and ask you whether you wish to continue with the order at the correct price, or to provide an alternative. If we are unable to contact you or you do not wish to continue with the order at the correct price, or to accept an alternative, we will cancel your order and refund the price you have paid. Unless stated otherwise, all prices include VAT, disposal of old tyres if applicable, new valves and balance of fitted wheels at an agreed address SBL Mobile Tyres reserve the right to charge for Same Day and Next Day fittings, subject to timeslot availability. If we cannot fulfill the fitting at no fault of our own a £30 call out fee will be applied. Reasons that fall into this category include: Wrong tyre size given by Customer, Damaged or No locking wheel nut key on our arrival.

Delivery & Availability

Information displayed on this website relating to availability is subject to change by us without notice. We cannot guarantee permanent or continuous availability of all products on this website. All orders are subject to availability at all times. Delivery of Goods ordered shall be made by the Company when they are fitted to your vehicle by a Company Technician at the address specified by you and approved in advance by the Company. You will be required to meet the technician in person at the pre-approved time and place to confirm your order and vehicle. We shall contact you on the date of delivery to agree a time. You may be required to provide proof of identity, proof of address and/or proof of ownership of the vehicle before we start the job. We will use reasonable endeavours to deliver the goods on any specified date we agree, or if no date is specified, within 30 days after the day on which we accept your order. In the case of unforeseen circumstances beyond our reasonable control (for example, adverse weather conditions, unpredictable delays caused by traffic congestion, road works, diversions or mechanical breakdowns, in each case to the extent beyond our reasonable control) we may not be able to deliver the goods within these timescales and we will not be liable for any delay or failure to deliver the goods if the delay or failure is wholly or partly caused by such circumstances. In the event that a delivery does not take place, we and you will agree an alternative delivery date. We are also not responsible for any delay caused by the unavailability of someone to take delivery of the Goods. The Company will make every reasonable effort to deliver the goods on the agreed date and at the agreed time, however, any times and dates quoted for fitting are not guaranteed. The Company shall not be liable for any delay in fitting of the Goods howsoever caused. If you fail to take delivery of the Goods by or fail to give sufficient delivery instructions in the order then the Company may arrange an alternative delivery date, store the Goods and charge you for the reasonable costs of such, including insurance or charge a £30 cancellation fee.

Special Tyre Fitments & Valves

Some vehicle manufacturers make recommendations about tyre replacement on certain models. This information is generally published in the owners operating manual but as it is not promulgated to tyre retailers SBL Mobile Tyres cannot accept responsibility for non-compliance unless SBL Mobile Tyres has been negligent. Valve shall mean a new rubber valve of standard specification and of an appropriate length to match the one that it is replacing. High pressure rubber valves will be used to replace those of similar specification. Bolt in metal valves will not be replaced but the valve cores will be replaced at the discretion of SBL Mobile Tyres.

Your Right To Cancel

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have the right to cancel this contract within 14 days, to exercise this right you must inform is of your decision to cancel this contract by a clear statement e.g. by phone or email. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. You may cancel your order at any stage before and up to 5pm on the previous day of fitting and incur no costs. Failure to cancel or cancellation after the 5pm cut off will be subject to a £25 cancellation fee, if cancelation is after the 14 day cooling off period. If you request for the performance of services during the cancellation period, you shall pay us an amount which is proportion to what has been performed until you have communicated us your cancellation from this contract, in comparison with the full coverage of the contract.

Cancellation By Us

The Company retains the right to suspend or terminate your use of the Website at any time, with or without cause and with or without prior notice. The Company shall not be liable to you or any third party for any modification, suspension or discontinuation of this Website and its contents. If you are in breach of these Conditions and use of the Website, Service or any Goods you will be liable for our reasonable losses.

Refunds Policy

If you have paid for the order online, following cancellation, we will refund you the price paid for the cancelled order (or part of the order cancelled), less any collection or return charges (if any). We will pay the refund within 14 days after the day you notified us to cancel your order. We will refund you using the same means of payment as you used to pay for your order.

Manufacturing Defects

In the event of a complaint concerning a suspected manufacturing defect the Customer will pay in full for replacement Goods which SBL Mobile Tyres will fit. SBL Mobile Tyres will then return the Goods that are suspected of being defective to the manufacturer for inspection. If the manufacturer confirms that the Goods are defective a refund will be made. The amount of the refund will take into account the nature of the defect and the amount of use that the Customer has derived from the Goods. SBL Mobile Tyres will follow the decision of the manufacturer.

Title and Risk

Risk in the Goods shall pass to the Customer as soon as the Goods are delivered or fitted to any vehicle owned by the Customer or the Customer’s Customer or client or to a place specified by the Customer. Property in or title to the Goods shall remain vested in SBL Mobile Tyres until the Goods have been paid for in full and that payment is received by SBL Mobile Tyres. Until title passes to the Customer all Goods shall be held by the Customer as bailee of SBL Mobile Tyres and shall be stored separately from any other Goods and identified as the property of SBL Mobile Tyres. Prior to payment being received by SBL Mobile Tyres, all tyres and batteries that have been fitted to a vehicle must not be removed from that vehicle without the written consent of SBL Mobile Tyres and the vehicle must not be sold or disposed of without the written consent of SBL Mobile Tyres. All goods remain the property of SBL Mobile Tyres until all sums are paid.

Right To Dispose

Unless otherwise agreed in writing SBL Mobile Tyres will remove all worn casings, old batteries and any other used items which have been replaced by new Goods and they will be disposed of at the discretion of SBL Mobile Tyres.


Save as precluded by law, we will not be liable to you or any third party for any indirect, incidental, special, punitive or damage or expenses (including without limitation any loss of materials or data, interruption of service or wasted expenditure) howsoever arising out of your use of this website, the online service, the fitted service, and/or the goods, even if advised of the possibility of such damages. We shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid for the goods in question. The foregoing limitations shall apply regardless of theory under which such cause of action is brought, whether in contract, tort, warranty or otherwise. The information contained in the Website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself that the Goods you order are suitable for your specific purposes. You shall be responsible for ensuring the accuracy of the tyre size provided as part of your Website Order. The Company shall be under no liability in respect of any defect in the Goods arising from your use of the Goods due to fair wear and tear, any misuse or alteration of the Goods. Notwithstanding the above, nothing in these Website Conditions shall limit any rights you might have as a consumer or other statutory rights that may not be excluded by law, nor exclude or limit our liability to you for any death or personal injury resulting from our negligence. The Company does not warrant that this Website will be uninterrupted or secure, or that this Website will be free of viruses or other harmful components. The company makes no representations or warranties as to the timeliness, accuracy, completeness or reliability of this Website Nothing in these terms will affect any liability we may have: (a) for fraudulent misrepresentation; (b) for death or personal injury arising from our negligence: (c) under Part I of the Consumer protection Act 1987; (d) for breach of any condition as to title or quiet enjoyment of or in relation to any goods supplied by us; or (e) in relation to any other liability, including any liabilities under sale of goods or supply of services legislation, that may not by applicable law be excluded or limited.

Use Of The Website And Other Rights And Restrictions

The Company retains all rights, title and interest in and to the Website, this includes software, design, images, artwork, illustrations, photographs, text, audio clips, video clips, graphic material or any other copyrightable or legally protected elements contained plus, "look and feel" and arrangements thereof. The Website is protected by intellectual property laws. The use of this website is restricted to the Conditions. The website must not be used for any business-related purposes and is for your own personal use only. All rights are reserved.

Acceptable Use

Breach of the security of this website is strictly prohibited. You may not (a) access data or materials not intended for you; (b) access any server or account without express authorisation; Civil or criminal liability could be a result of any breaches of system or network. We may investigate such breaches which could enlist law enforcement authorities and could result in prosecuting users who have been found in such breaches. Use of spiders, robots and similar data gathering and extraction tools is expressly prohibited. You must not use this Website in any way which could cause this Website or access to the Website to be damaged, impaired or interrupted. The Website may host reviews and feedback from users. This content is your responsibility and should be lawful and should not be obscene, racist, malicious, defamatory, or designed to offend and must not consist of or include software viruses, political announcements, commercial solicitation or advertising, chain letters, mass mailings or "spam".. It must not be used to breach copyright, or privacy rights, When using this Website you must not use false information, impersonate any other person or mislead the Website and its users as to the origin of any electronic communications. Unauthorised use of this Website may result in a claim for damages and deemed to be a criminal offence.

Your Information

If you provide any information found to be false, incomplete or inaccurate, we reserve the right to terminate your use of this Website. Fraudulent information could be subject to criminal and/or civil liability. We will not be responsible for any loss suffered as a result of your failure to install adequate anti-virus software and computer security protection.

Disclaimer Of Liability For Third Party Materials

Goods, services and content on this website could originate from third parties. We may provide links to third party websites and we only provide information that we have checked and cleared. Links to third party websites and information are provided solely as a convenience to you.

Notices And Correspondence

Unless otherwise stated in these Conditions, all notices and other forms of communication from you to us must be in writing and sent to our trading address of SBL Mobile Tyres, 7 The Sidings, Staines, TW18 4NZ or by email to


You acknowledge and agree to be bound by the terms of our Privacy Policy. We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy. In addition, we will process information about you in accordance with our Privacy Policy. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.

Entire Agreement

These Conditions, together with our current Website prices, delivery details, contact details and Privacy Policy, set out the whole of our agreement relating to your access to and use of this Website and the supply of the Goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation we shall have no liability for any such representation being untrue or misleading.

Governing Law & Jurisdiction

The Contract between us and any matter arising from or in connection with these conditions shall be governed by and construed in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us. Any claim or cause of action against the Company arising out of or related to use of this Website, the Service, or the Goods or otherwise under these Website Conditions must be filed within one (1) year after such claim or cause of action arose.


If you make any voluntary arrangement with your creditors or (being an individual or firm), becomes bankrupt or (being a company) becomes subject to an administration order or goes into liquidation (otherwise than for the purposes amalgamation or reconstruction), has a receiver, liquidator or administrator appointed over any of its property or assets, ceases, or threatens to cease, to carry on business, or if the Company reasonably believes that any of these events are about to occur in relation to you and notifies you accordingly, then without prejudice to any other available right or remedy, the Company shall be entitled to cancel the Contract or suspend any further deliveries without any liability to you, and if the Goods have been delivered, but not paid for, the price of the Goods shall become immediately due and payable in full notwithstanding any previous agreement or arrangement to the contrary.

Electric Delivery Policy

You agree that we may provide to you required notices, agreements and other information electronically as specified in these Website Conditions. If you want to withdraw your consent to receive notices electronically, you must discontinue your use of this Website.


This Website is intended exclusively for residents of the United Kingdom. The Company makes no representations that materials in this Website are appropriate or available for use in other locations. Those who choose to access this Website from other locations do so at their own risk and are responsible for compliance with any and all local laws, if and to the extent local laws are applicable. The failure of the Company to exercise or enforce any right or provision of these Website Conditions will not constitute a waiver of such right or provision. The Company may perform any of its obligations or exercise any of its rights hereunder by itself or where applicable through any other persons (legal or otherwise) or entities. The Company may assign the Contract with you or sub-contract the whole, or any part thereof, to any other person (legal or otherwise) or entity. Unless otherwise agreed in writing, you may not assign either the benefit or the burden of any Contract with the Company.